PRIVACY POLICY
Effective Date: August 27th 2024
1. Introduction
Welcome to Spectrum Locus ("I" or "me"). I'm committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy or practices with regard to your personal information, please contact us at hello@spectrum-locus.com.
2. Collected Information
The personal information that you voluntarily provide is collected when you register on the website, make a purchase, or engage with me in other ways. This information includes:
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Personal Identification Information: Name, email address, phone number, and mailing address.
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Payment Information: I collect necessary payment details to process your orders, such as credit card information, billing address, and other payment details.
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Marketing Preferences: Information related to your subscription to my newsletters and marketing communications.
I also use third-party services, such as PayPal for payment processing, shipping services for order fulfillment, and Google Analytics for website analytics, which may collect and process your information on my behalf.
3. How Your Information is Used
I use the information I collect for the following purposes:
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Order Processing: To process and fulfill your orders, including delivery and payment processing.
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Customer Support: To respond to your inquiries, requests, or complaints.
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Marketing Communications: To send you newsletters and promotional materials, only if you have opted-in to receive them.
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Analytics: To analyze website traffic and improve my website's performance, user experience, and overall service offerings.
4. Sharing Your Information
I share your information with third parties only in the ways described in this privacy policy:
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Payment Processors: I share payment information with PayPal to process your transactions securely.
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Shipping Services: I share your shipping details with postal or courier services to deliver your orders.
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Analytics Providers: I use services like Google Analytics to help me understand website traffic and usage patterns.
5. Data Security
I prioritize the security of your personal information. While I implement measures to protect your data, such as encryption and secure servers, it’s important to note that no system can be completely secure. I use industry-standard security protocols on Wix, including encryption for sensitive data and secure servers.
6. Your Rights
You have the right to:
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Access: Review the personal information I have about you.
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Correction: Update or correct your personal information if it’s inaccurate.
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Deletion: Delete your account and associated data by accessing your account settings or contacting us.
7. Legal Compliance
My privacy practices comply with Canadian privacy laws, including PIPEDA. Since I also ship to the United States, I comply with applicable U.S. laws, including the California Consumer Privacy Act (CCPA). If you are a resident of California, you have additional rights under the CCPA, including the right to opt-out of the sale of your personal information.
8. Changes to This Policy
I may update this privacy policy as necessary to stay compliant with relevant laws. I will notify you of any significant changes by sending an email to the address associated with your account.
9. International Data Transfers
Your personal information may be transferred to, and processed in, countries other than your own, including Canada and the United States, where servers or service providers are located. However, I take steps to ensure that your information is treated securely and in accordance with this privacy policy.
10. Cookies and Tracking
Cookies and similar tracking technologies are used on my website to enhance your experience.
11. Contact Us
If you have any questions or concerns about this privacy policy, please contact me at:
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Email: hello@spectrum-locus.com