Refund Eligibility
Refunds are not accepted.

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Damaged or Lost Items
If your item arrives damaged or if the package is lost, we will reship your order at no additional cost. To process your claim for a damaged item, we require photographic evidence. Please provide clear photos of the damaged item and packaging within 7 days of receiving it.

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Change of Mind
If you change your mind about a purchase that has not yet been shipped, you can request a full refund. Once orders are shipped, refunds are unfortunately not accepted. 

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For additional information please contact me at hello@spectrum-locus.com.